Tag: Know-how

Enrichment in Lifestyle Management: The constant drive to acquire new knowledge and keep up with the times

Editorial The Lifestyle Institute | Author: María José Núñez | July 2023

Enrichment: One way to describe the meaning of it would be that insatiable desire to expand your knowledge, to always be curious and to keep abreast of each and every situation that comes our way. Enrichment is indeed another quintessential concept of service in the different roles within of Lifestyle Management. Here’s why…

(Sigue en español)

“Knowledge is life with wings”
(William Blake)

The verb itself refers to the action and effect of enriching, but not in the literal and ‘financial’ sense of the word, but rather meaning ‘to elevate’ a person, and prospering notably as a result.

Why do you think this ‘elevation’ and ambition to know more about everything exists within all the different professions within the Lifestyle Management sector? Simply put, it’s because these professions require more than basic wisdom. A Personal Angel, for example, must be up to date with everything that is happening around them: the artistic world, real estate, gastronomy, the nautical panorama… Everything that surrounds the universe and lifestyle of their client, their status, their environment and anything else that could add that ‘wow factor’ that is needed in this constant learning experience of being a Personal Angel.

The next reason for the personal enrichment of individuals that provide assistance and service… He or she is immersed in different topics, content, details and knowledge in order to carry out his or her work. But it does not stop there… This persevering and desire to keep up to date becomes an incessant pursuit, provoked by curiosity and, especially, knowing how to live up to expectations and be ready to face whatever situations might occur in daily life.

We wonder, is there anything better than dedicating your work to something that brings you perpetual enrichment? We’re sure you already know the answer.

Translation: Emily Benton

Photo Credits: Unsplash

If you wish to re-print this article or photos, that’s fine. Just include the biography at the end of the article. Thank you!

El enriquecimiento en el lifestyle management: ese ímpetu constante por adquirir nuevos conocimientos y estar al día

Editorial The Lifestyle Institute | Autora: María José Núñez | Julio 2023

El enriquecimiento… Ese deseo insaciable de ampliar nuevos conocimientos, de sentir siempre curiosidad y de estar al día de todas y cada una de las situaciones que se nos presentan. Ésa sería la forma en la que podríamos definir lo que significa. Sí, el enriquecimiento es otro de los conceptos de la quinta esencia del servicio en los diferentes roles del ámbito del Lifestyle Management. Y a continuación, te contamos por qué…

“El conocimiento es vida con alas”
(William Blake)

El vocablo, como tal, viene a referirse a la acción y efecto de enriquecer, pero no en el sentido literario y ‘financiero’ de la palabra, sino en lo referente a ‘engrandecer’ a la persona, y por ende, prosperar notablemente, tal y como señalan en la RAE.

¿Por qué crees que se produce ese ‘engrandecimiento’ y ambición por saber más y de todo en todas las profesiones que abarcan el sector del Lifestyle Management? Sencillamente, porque requiere de algo más que una ‘sabiduría popular’. Un Personal Angel, por ejemplo, debe estar actualizado sobre todo lo que acontece a su alrededor: el panorama artístico, inmobiliario, gastronómico, naútico… Lo que envuelve al universo y estilo de vida de su cliente, su estatus, su entorno y aquello que puede aportar ese ‘plus’ que se necesita en esta carrera constante que es la de ser un Ángel Personal.

Y ahí viene la siguiente razón por la que se produce ese enriquecimiento personal del individuo que ejerce la asistencia y servicio… Se empapa de temas, contenido, detalles y conocimientos con el objetivo de llevar a cabo su trabajo. Pero no se queda ahí únicamente… Esa búsqueda perseverante y tenaz para estar al corriente se transforma en un incesante seguimiento, provocado por la curiosidad y, especialmente, el interés por saber estar a la altura y reaccionar frente a los escenarios que se produzcan en el día a día.

Traducción: Emily Benton

Foto: Unsplash

If you wish to re-print this article or photos, that’s fine. Just include the biography at the end of the article. Thank you!

‘Savoir Faire’: Attention to detail, impeccable service and emotional intelligence

Editorial The Lifestyle Institute | Author: María José Núñez | June 2023

Know-how, paying attention to the finer details, sincerity, simplicity and a warm smile. In other words, being a Lifestyle Management professional means having an exquisite awareness of everything that surrounds us. That’s how a Personal Angel, and, of course, Alberta La Grup, works… Would you like to explore the concept of ‘savoir faire’ in more detail with us? Well, here we go!

(Sigue en español)

As many people know, ‘savoir faire’ is a French expression that means ‘to know how to do something’ and refers to doing something intelligently; using wisdom when faced with challenges, and always with the best of judgement. It can also allude to elegance and serenity…

It is therefore considered one of the most important elements of excellent service; to have that je ne sais quoi – that extra level of delicacy and perceptiveness that makes a Personal Angel, Residential Concierge and Butler know how to act at all times: to be sharp and astute in the details; to be professional yet humble, outstanding in their actions but with their feet on the ground; and with professionalism based on kindness, yet to ability to be direct when needed.

We could say that it is an (almost) perfect balance of exquisite and refined qualities within the same person… A Personal Angel knows how to react in every situation: at an executive dinner with more than 300 guests, at an art auction attended by millionaires, in everyday problems that arise in their client’s life or even when having to change languages several times in the same conversation… The circumstances are as diverse as individuals, behaviours and cultural codes.

“Don’t be a perfectionist, be excellent”
(Bernardo Stamateas, psychologist)

Savoir faire: As difficult to pronounce correctly as it is to possess. However, finding it in Personal Angels is truly wonderful: A magical and apparently innate touch, even if behind it there is a long journey of different experiences, training and learning that expands knowledge of the field that they move within in.